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TICKET POLICIES

All tickets are NONREFUNDABLE & NONEXCHANGEABLE - SELLS ARE FINAL! 

LATE SEATING

The safety of our staff, performers, and guest are paramount.  Due to the venue set up, safety, and the respect of the performers and audience members the following late seating polices will be strictly enforced.  

  • Late seating is not guaranteed and is at the discretion of the house manager and Executive Artistic Director.

  • Latecomers will be asked to wait in the lobby for an appropriate moment to be seated in alternative seats (based on availability) or not be allowed in at all.  

DISRUPTIONS

  • The House Manager reserves the right to ask any disruptive audience member to leave without a refund.

TICKETING

  • All patrons, regardless of age, must have a ticket to enter the theatre.

  • Children age 4 and under will not be admitted except for designated children's programs.

  • Please note that not all programming is appropriate for all ages (see information about each show for more details about that show's appropriateness).

  • Regardless of age, everyone must have a ticket, sit in a seat, and be able to sit quietly through the entire performance.

CELL PHONES, PAGERS, AND WATCH ALARMS

  • As a courtesy to our actors and other audience members, please turn off your watch alarms, cell phones, and pagers (or set them to silent mode) before entering the theatre.

CAMERA, CAMERA PHONES, AND OTHER RECORDING DEVICES

  • We are under strict licensing agreements and federal laws which require that there be no type of photography and audio/video recording of our performances.  Violators are subject to ticket forfeiture. 

  • Any photos or recordings will be confiscated by the House Manager and deleted/destroyed.

FOOD AND DRINK

  • The concessions and pre-chilled drinks are allowed inside the theatre.

  • Please help keep our theatres clean.

  • We reserve the right to withhold or revoke this privilege on a show-by-show basis.

GENERAL POLICIES 

Everyone, regardless of age, must have a ticket (unless otherwise advertised). Prices, shows, schedules or artists are subject to change.

In the case that your ticketed event is cancelled by Moore Vision entertainment for any reason an exchange and or ticket credit will be issued for a future production or MVE experience.  

 

Due to the nature of live performances, all programs, policies, dates, times, prices, and discounts are subject to change (or cancellation) without notice.

Ticket user assumes all risk of personal injury incidental to or occurring prior to, during or after the event and agrees not to hold Moore Vision Entertainment responsible in the event of any personal or property loss.

Theater Group

GROUPS

Groups of 15 or more are eligible for a $5.00 discount and can avoid any processing fees, if paid with cash or check. These discounts are not available online.  

 

Please contact the box office to secure your reservation.  

 

Payment must be received at least  7 days prior to the show either in person or via mail, PO Box 441764 Houston Texas 77244.   

Dance Performance

TICKET PICK UP

The box office opens for ticket pickup 15 minutes before each performance.

 

Please pick up tickets at least 10 minutes prior to the advertised performance time. 

If you are unavoidably delayed the day of the performance, please contact the box office immediately at 346-349-2013 and we will hold your tickets. Do not email this request, as we may not receive it in a timely fashion and your tickets may be released.

Theartre performance

WAIT LIST - SOLD OUT

In the case of a sold-out show, wait lists requests are taken via email at boxoffice@moorevisionentertainment.com or showing up 30 minutes prior to any show and requesting wait list status. If you email the request, you must arrive at the box office 30 minutes prior to curtain to reconfirm your intent to purchase a ticket, or your name will be removed from the list.  If any seats become available, they will be sold to those remaining on the list, in the order in which the requests were received. 

 

Wait list tickets will be sold at full price — no discounts are accepted for the wait list.

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